DELIVERY, RETURNS & REFUNDS

Standard delivery is 5 - 7 working days. If you need an item earlier please contact us via email at info@dressthebride.co.uk

We hope that you will be delighted with all the goods you receive but, if for any reason you are dissatisfied, simply contact us within 14 days of receipt, to arrange returning the items. Then you have a further 14 days to return the goods to us. (28 days in total)

Please note we can only accept the return of items in an unused and resalable condition, exactly how they were received. Unless the items are being returned due to damage, fault or receipt of items not ordered

For instructions on how to return items please contact us via email at info@dressthebride.

Refunds or replacements will only be processed once we have received the good back at our premises. Return postage will only be refunded in the case of a replacement due to damage, fault or receipt of items not ordered. Please include the receipt for the return delivery charge within the package or scan and email us a copy to info@dressthebride.co.uk

This returns policy does not affect your statutory rights. Any refunds will be made within 30 days from notification to us and in accordance to our terms and conditions.